Louise is a tertiary qualified Senior Manager with  20 years’ experience in strategy development and implementation, Consulting, ePMO management, project management, transformational change management, consulting, stakeholder management, customer sales and service, operational management and continuous improvement across a range of industries including Insurance, Financial Services, Executive Education, FMCG, Hospitality, Software Services and Mining.

Experience gained in developing, implementing and embedding strategic initiatives including new product development and rollout, transformational change, acquisition integration, restructures, industry disruptive change, introduction of lean process, continuous improvement, workshop facilitation, regulatory compliance and risk management.  Strategic outcomes achieved through relationship building, mentoring and coaching of high performing teams and introduction of operational efficiencies.

Recent Experience

• Independent Senior Consultant, Strategic Delivery,

Urban development Institute of Australia

Australian Institute of Company Directors

Design, delivery, implementation and embedding of agreed strategic initiatives to develop the business to generate increased revenue.  Working with the executive and the business to connect, engage, design and embed all strategic business transformation to achieve corporate objectives.

• Senior Manager, Automotive Financial Services. Drive business development through the management of the integration, change management and staff transitioning of a new business acquisition into the existing structure, a major industry disruptive change and the introduction of regulatory changes. Development and management of the project management office, the applications support and development teams to achieve strategic outcomes and improve performance and business relations, 50+ staff.
• Independent Senior Consultant, Insurance and hospitality industries. Finance systems implementation, global lean process improvement, takeover restructure, centralise processes and transition to business service centre in New Delhi, India

Key Roles

Senior Consultant/Manager – Louise has developed and led teams through numerous transformational change and business improvement initiatives, gaining cost savings and increased revenue generation, 120% sales budget and margin % targets achieved.

Louise’s experience in Consulting, Project and Program Management within a diverse range of industries has equipped her with the skills and competencies necessary to achieve successful outcomes implementing and embedding strategic initiatives within complex organisations.

Trainer, Mentor and Coach – multiple internal teams, over 100 projects, lean process improvement and volunteer mentor of external MBA students, AGSM, UNSW.

Qualifications and Memberships

• Masters of Business Administration (Executive), AGSM, UNSW
• Graduate Certificate of Change Management, 2009 – AGSM, UNSW
• Company Directors Course, Australian Institute of Company Directors
• Member – Australian Institute of Company Directors
• Member – Project Management Institute

Industry Experience

Urban Development, Insurance, Financial Services, Executive Education, FMCG, Hospitality, Software Services and Mining.